Privacy Policy

Welcome to KomfyPet. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website, we may collect certain information about your device, including:

  • IP address
  • Browser type
  • Time zone
  • Cookies and tracking technologies
  • Pages viewed and interactions on our website

When you make a purchase, we may collect:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Communicate with you regarding your purchases
  • Provide customer support
  • Improve our website and services
  • Prevent fraudulent transactions
  • Send promotional emails (if you opt in)

3. Sharing Your Information

We may share your information with trusted third-party service providers, including:

  • Payment processors (such as PayPal and Stripe)
  • Shipping and logistics partners
  • Marketing and analytics providers
  • Shopify and related services

We do not sell or rent your personal information to third parties.

4. Cookies

Our website uses cookies and similar technologies to improve your browsing experience, analyze website traffic, and personalize content.

You can choose to disable cookies through your browser settings, although some website features may not function properly.

5. Data Retention

We retain your personal information only as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw consent for marketing communications

To exercise these rights, please contact us.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.

10. Contact Information

If you have any questions regarding this Privacy Policy, please contact us:

Email: support@komfypet.com

Website: www.komfypet.com